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Profiles, roles and record access in Zoho CRM

Set up a profile with fewer rights and find out who can see a module's records. The Zoho CRM AI Assistant reads profiles, roles and sharing settings, and changes a profile only after a final confirmation.

Zoho CRM AI Assistant is a Chrome extension that opens beside Zoho CRM. Tell it what you want to do in plain language, and it works with your CRM for you. Try Plus free for 14 days, then stay on Free forever.

the problem

Nobody is sure who can do what

An intern starts next week and should not delete or export anything. A manager asks why a rep can see another team's deals. The answers sit across profiles, the role hierarchy, sharing defaults and sharing rules, and checking them one screen at a time is easy to get wrong.

the solution

Ask about access, confirm every security change

The Zoho CRM AI Assistant opens in a side panel next to Zoho CRM. You ask in plain words. It reads profiles and their rights, roles and who reports to whom, the organization's sharing defaults and sharing rules, and explains what it found.

Changes to profiles and other security settings always ask for a final confirmation, in every permission mode, including Full access.

  • Clones a profile and turns rights such as delete or export off on the copy.
  • Explains who can see a module's records, from roles, sharing defaults and sharing rules.
  • Does not assign users to a profile or role. Do that in Zoho CRM Setup.

pricing

Start with 14 days of Plus. Stay on Free after that.

Every new account gets 14 days of Plus free — no card, nothing to claim — and then settles onto Free, which is permanent. In the side panel every plan has the same safety controls and supported actions, and they differ in how much you can ask for each week. The MCP connector is included in every paid plan (Plus, Pro and Max) and in the 14-day Plus trial, with the same 10,000 tool calls a month on each.

Plus

For reps who use the assistant every day.

5x the Free usage

$23/ month
Try Plus

14-day free trial, then billed monthly

  • 5x the Free usage
  • All supported CRM actions
  • Approval controls
  • Includes the MCP connector

Pro

For heavy daily CRM work.

25x the Free usage

$94/ month
Get Pro

Billed at signup, then monthly

  • 25x the Free usage
  • 5x the usage of Plus
  • All supported CRM actions
  • Approval controls
  • Includes the MCP connector

Max

For the heaviest CRM workloads.

125x the Free usage

$500/ month
Get Max

Billed at signup, then monthly

  • 125x the Free usage
  • 5x the usage of Pro
  • All supported CRM actions
  • Approval controls
  • Includes the MCP connector

Free

$0No card, and permanent

Limited weekly usage, with the same supported CRM actions and approval controls. It is where your account settles after the 14-day Plus trial.

Need more than Max? Contact sales

questions

Frequently Asked Questions

A Chrome extension that opens an AI assistant in a side panel next to Zoho CRM. You describe what you want in plain words, it reads your CRM configuration and shows you the result, and it changes security settings only after a final confirmation.