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Restore deleted records in Zoho CRM

The Zoho CRM AI Assistant lists records deleted from a module in the last 60 days, with who deleted them and when. Once you choose, it puts the records back exactly as they were.

Add to Chrome

Zoho CRM AI Assistant is a Chrome extension that opens beside Zoho CRM. Tell it what you want to do in plain language, and it works with your CRM for you. Try Plus free for 14 days, then stay on Free forever.

the problem

A batch of leads is gone and you need them back

Someone cleaned up a list and took live records with it. You know roughly when it happened and in which module, but the recycle bin shows everything mixed together, and picking the right records out of it takes time.

the solution

Find what was deleted, choose, restore

Name the module and the time. For example:

Show leads deleted in the last two weeks, with who deleted them and when.

It reads Zoho’s deletion history for that module and lists each record still in the recycle bin with its name, who deleted it and when. You can narrow the list, for example to the records one person deleted on one day.

When you choose which to restore, it shows the list and puts those records back after you approve, up to 100 per request. A restored record returns to its module exactly as it was when it was deleted.

Records deleted more than 60 days ago cannot be restored. Zoho removes them from the recycle bin for good, and nothing, including the assistant, can bring them back.

  • Reads the deletion history and recycle bin for the module you name.
  • Restores only the records you approve.
  • After 60 days a deleted record is gone; restoring it fails and the assistant says so.
Try it on your CRM More use cases

This is an example CRM.Connect your own Zoho.

What would you like to do?

Ask about your CRM or describe a change you want to make.

pricing

Start with 14 days of Plus. Stay on Free after that.

Every new account gets 14 days of Plus free — no card, nothing to claim — and then settles onto Free, which is permanent. In the side panel every plan has the same safety controls and supported actions, and they differ in how much you can ask for each week. The MCP connector is included in every paid plan (Plus, Pro and Max) and in the 14-day Plus trial, with the same 10,000 tool calls a month on each.

Plus

For reps who use the assistant every day.

5x the Free usage

$23/ month
Try Plus

14-day free trial, then billed monthly

  • 5x the Free usage
  • All supported CRM actions
  • Approval controls
  • Includes the MCP connector

Pro

For heavy daily CRM work.

25x the Free usage

$94/ month
Get Pro

Billed at signup, then monthly

  • 25x the Free usage
  • 5x the usage of Plus
  • All supported CRM actions
  • Approval controls
  • Includes the MCP connector

Max

For the heaviest CRM workloads.

125x the Free usage

$500/ month
Get Max

Billed at signup, then monthly

  • 125x the Free usage
  • 5x the usage of Pro
  • All supported CRM actions
  • Approval controls
  • Includes the MCP connector

Free

$0No card, and permanent

Limited weekly usage, with the same supported CRM actions and approval controls. It is where your account settles after the 14-day Plus trial.

Start free

By hand

Without the assistant

Not ready to install? Here is how to do the same thing in Zoho CRM yourself, step by step.

See the steps

Need more than Max? Contact sales

without the assistant

How to do it by hand in Zoho CRM

You can do this in Zoho CRM yourself. Here are the steps.

  1. Open the Zoho CRM Recycle Bin.
  2. Filter by module and find the records by name, deleted by and deleted time.
  3. Select the records you want and restore them.

It gets slow when the recycle bin holds many records from several people and you need to pick out one batch.

Add to Chrome

questions

Frequently Asked Questions

It restores only the records you approve, and nothing else. Records still in your modules are not touched.

More in Deleted records

All Deleted records use cases